About.

Doggie Coats are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at enquiries @ doggiecoats.co.uk

Our Contact details:
Doggie Coats
Castledene 59 Headroomgate Road Annes Lancashire FY8 3BD United Kingdom

Phone: 01253 714713
Fax: 01253 714713
Email: enquiries @ doggiecoats.co.uk
VAT Registration: 778 8679 35

Making a Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Shipping and Handling

There are shipping charges as follows:
UK and Channel Islands – free
Rest of the world – £4.00

Delivery Schedule

Your order will normally be dispatched within 7 days. In some circumstances it could be longer, but is normally received within 21 days. International orders will generally be received within 28 days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 17.5% VAT is included. All other orders are VAT free and VAT will be deducted at checkout.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us

If you need to reach us, please email us at enquiries@doggiecoats.co.uk, alternatively, you can call on 01253 714713 (International +44 01253 714713) or fax us on 01253 714713 or write to us at Castledene 59 Headroomgate Road Annes Lancashire FY8 3BD United Kingdom

Privacy Policy

Doggie Coats do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy

If within 14 days for any reason you are not entirely satisfied with your purchase then return it to us for a replacement (which may involve additional payment) or refund. This is on condition that the product is returned to us in good condition.